Email Contact Form:

This contact form is not secure. You should not send us confidential or sensitive information via email because your communication will not be treated as privileged or confidential. By sending sensitive or confidential information that is not encrypted, you accept the risks of such uncertainty and possible lack of confidentiality over the Internet. Please contact us using our telephone number if you wish to discuss sensitive or confidential information. Any request, orders, or instructions pertaining to your MCT accounts will not be accepted nor processed by MCT if sent via email.

Contact Us

Use the phone, use the contact form, or visit one of our locations. We’re happy to help.

Customer Service

Mon-Fri: 8 am – 6 pm EST
Sat: 8 am – 1 pm EST
(877) 325-2265
(570) 325-2265

Report Lost or Stolen ATM or Debit Card

(800)-523-4175 Anytime

Loan Inquiries

Mon-Fri: 8 am – 6 pm EST
Sat: 8 am – 1 pm EST
(877) 325-2265

Online Mortgage Application

Online Mortgage Application

Loan Disputes & Errors

Mauch Chunk Trust Company
Attn: Loan Department
1111 North Street
PO Box 289
Jim Thorpe, PA 18229-0289

Banking Centers

Locations & Hours

Human Resources

(570) 325-2265

Media Relations

(570) 325-2265

ADA Compliance

The site strives for compliance with all Priority One (Level A) requirements, as well as most Priority Two (Level AA) requirements, as set forth in the World Wide Web Consortium's recommendations for web content accessibility guidelines at It is our goal to comply with the Americans with Disabilities Act in that it is navigable and viewable by non-graphical, text-only browsers. Please contact the Marketing Department by telephone at 570-325-2265, by e-mail at: or via our contact form online immediately with information about any page of our site which does not meet our goal. Although there are PDF documents on this site, they are accessible in a text-only format by using Adobe Acrobat Reader®, a free PDF converter tool located at Simply enter the URL address of the PDF you'd like to convert to a text-only format, and the Adobe Converter will do the rest.

Apply Now

You won't have to wait long for your loan decision at MCT!

Fast Loan

at MCT!

» Learn More

Community is important to us at MCT!

Helbing Trust Applications

Fraud Alert Feature Icon

& Security

» Learn More